However, there may be a hardware defect such as the power OFF button is defective. (From: YouTube/Central Sound), Disconnecting the battery. hannekris. Turn on the AC to regulate the temperature, or if its hot, just charge at night when its cooler. The battery status indicator can vary depending on whether the system is plugged in, operating on battery power, or checking battery status. Chest and Upright Freezer Maintenance Checklist. Most headphone batteries are Li-Ion (A.K.A. If you want to give this a try, follow this video guide for an in-depth walkthrough. Take out the tiny plastic part of the power button that is usually in the shape of a square. Once you do that the application should be running in the background. The power LED indicator will blink twice. Wed love to hear about your experience! Next, an icon saying Update will be shown on your phone screen. To do this, follow these steps: Once youve reset your Bose headphones, charge them for two hours. To access your smart assistant through them, you must press the Action button on the headset. (From: YouTube/DIY Headphones Repair), Removing the outer shell of the speaker. 4. 3. If the above steps didnt work for you, try updating the firmware of the headphones: Downloading and installing the Bose Software Updater. 1) Clean your charging cable or case and the contact points. Reset your Bose earbuds How to fix Bose QuietComfort headphones not charging? Keep in mind that well be looking at some of the electrical parts, so dont get shocked by your headphones in the process.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'audiomav_com-medrectangle-4','ezslot_2',150,'0','0'])};__ez_fad_position('div-gpt-ad-audiomav_com-medrectangle-4-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'audiomav_com-medrectangle-4','ezslot_3',150,'0','1'])};__ez_fad_position('div-gpt-ad-audiomav_com-medrectangle-4-0_1');.medrectangle-4-multi-150{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:50px;padding:0;text-align:center!important}. Why does my bose soundlink mini 2 doesn't get turn and while charging red light flashes so what is the problem thank you. Today, well cover the reasons why your headphones wont charge and how you can go about getting them back up and running again. For example, your smartphone, computer, or TV will have a battery life meter to know how much charge is left. I have tried both USB ports in my Mac and I've confirmed both USB ports are working just fine. This can be a fairly technical process, so for an in-depth walkthrough, follow this video guide. To fix an issue with your Bluetooth wireless Sony headphones, you can remove the battery and plug it back in. This can be the result of a faulty USB hub or because the USB hub cant provide enough power to charge the headphones enough. I have a brand new set of MIFO 07 Only used them once Now they wont recharge and the right side wont pair Any ideas. View answer in context For example, to charge Bose headphones, you will need a charger with a minimum of 1 Amp (expressed as 1A or 1mA). Somehow doing this allowed it to override the error code and after a few minutes it builds up enough charge that it resets and starts charging like normal. Inspect the charging port of your headphones for any damage like bent connectors or bent metal. In addition, when you keep your headphones or earphones in your pockets, or just drop them in your bag, they can pick up lint, dust, dirt, oil from food, etc. The batteries have recently been changed. (From: YouTube/Central Sound), Re-applying the adhesive sticker. And, the Meta Quest 2 is getting a surprise price hike starting next week, so now is the time to pick up the VR headset if you are . Pedro Soto. You can also try pressing down on the "volume +" and "volume -" buttons so the headphones turn on. Headphones - Support. Dont use a metal object to clean the port. Unplug the USB power cord and wait for 1 minute. Now charge your AirPods for 15 minutes and repeat the process. Reboot the Bluetooth Device Do a software update if you can (hopefully, your headphones are just giving issues and havent completely stopped charging). IN-STOCK ITEMS ONLY. Your Bluetooth headphones can overheat, and it can actually damage the battery. Previous. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'audiomav_com-leader-3','ezslot_19',142,'0','0'])};__ez_fad_position('div-gpt-ad-audiomav_com-leader-3-0'); Go to the Bose official website and download the Bose updater. One person on the Bose forums claimed that by clicking the pause/play button in between the 5 orange beeps before it hits the red solid color will throw the Bose off the loop and get it to charge normal again. Remove the touch panel. If the red blinking light appears when charging your Bose SoundLink Mini, there is likely a problem with charging. Another easy method of updating firmware on your Bose headphones is by visiting the official site of Bose. A common reason why Bose headphones will not charge is that a faulty or incorrect USB cable is being used to do so. The other option is to replace the battery at home or with the help of some professional. Bose headphones are very popular nowadays. community.bose.com | " The flashing red LED definitely indicates a power issue on the system. The original Bose power supply is recommended to properly power your speaker. Use Up/Down Arrow keys to increase or decrease volume. Im having the same problem tried the ADV mode at around 70-80% my speaker turns on and shows the orange light but after 80% it goes back to blinking red light. does not look like I can replace the battery. This means that although theyre small, they can hold a large amount of charge. 3) Push the USB, Jack, or earbuds firmly into the charging plug or case. If youre using a wireless charging pad, make sure your Airpods version supports wireless charging. Check the wall power outlet and plug in the charger to some different power supply. Your go-to place for everything audio-related. 4) Finally, clean the POWER button on your headphones/ earbuds. How To Fix Bose QuietComfort Earbuds Charging Issue? Plug in the charger firmly both in the power outlet and the headphones. Any rumors of updated rear speakers coming soon? Possible Causes Behind Why My Bluetooth Headset Not Being Charged? Its hard to tell if a cable is broken, as a lot of the time the damage is internal. Once connected, the app will install the latest firmware update automatically. The optimal range is anything between 41 F 95 F (5 C 35 C). Lastly, power on your headphones. 5 Ways to Fix It, Nintendo Switch Buttons Wont Work-Professional Solutions, Fix Your Nintendo Switch Not Working After Hard Reset, Reset Nintendo Switch to Factory Settings without PIN-Multiple Methods. If you leave your headphones drained for weeks without charging, it can cause the copper to dissolve and result in unwanted chemical reactions. If that doesnt seem to help and its charging normally with a cable, there could be an issue with the charging pad. Most major brands use Li-Ion batteries, and must incorporate a charging circuit that cuts off charging power when the battery reaches 100%. If there is debris blocking the headphones from making contact with the charging pins inside the case, they wont charge. To fix your headphone not charging check the power source is ON, then check the charging USB cable, the cable might be defected or not connected properly to one of the ends. DISCOVER THE WORLDS BEST NOISE CANCELLATION: QUIETCOMFORT EARBUDS II WITH A 90-DAY RISK-FREE TRIAL. (From: YouTube/Gadget Review Videos). This protecting cover is attached by adhesives, so you need to peel it off. Generally, updating the firmware can solve the issue of Bose headphones not turning OFF/on. If your headphones or earphones are still under warranty, you could consider sending them in for a service. This site is owned and operated by Media Pantheon, Inc., Media Pantheon, Inc. is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for websites to earn advertising fees by advertising and linking to Amazon.com, Cleaning your headphones regularly is very important. If you suspect this issue isnt with the actual charging, but something else, follow these steps to clean all the important bits and check for any other issues: Take a clean cotton swab and use isopropyl alcohol to gently clean the connections. Check for the lights 3. After about 30 seconds, connect your headphones to a wall outlet via a USB charger. Firmware is the software inside the headphones that controls its actions. In general, headphones only need two to three hours to reach a full charge. Press J to jump to the feed. How to fix it: To fix this issue, first try to connect your headphones to the charger using another USB cable. Youll then need to clean it, but well get to that later.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'audiomav_com-leader-1','ezslot_12',109,'0','0'])};__ez_fad_position('div-gpt-ad-audiomav_com-leader-1-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'audiomav_com-leader-1','ezslot_13',109,'0','1'])};__ez_fad_position('div-gpt-ad-audiomav_com-leader-1-0_1');.leader-1-multi-109{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:50px;padding:0;text-align:center!important}. A solution, your headphones are actually recyclable, and many parts can be refurbished. Now, the power button will work well and your Bose headphones will turn OFF easily. If theyre just sitting around, this causes unnecessary battery drain. Lets take a look at a few of the most common of them. This is me Firas Sameer the one behind How To Fix Headphones wearing my Beats headphone, I like listening to music a lot but since I had some issues with my headphone jack and I had to replace it my self, I decided to create this website and help you guys with headphone hacks all the way I am learning new ones and other stuff which helps you fix your own. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'audiomav_com-mobile-leaderboard-2','ezslot_22',147,'0','0'])};__ez_fad_position('div-gpt-ad-audiomav_com-mobile-leaderboard-2-0');Some older batteries will trickle charge to keep the battery full once its reached 100%. But, logic kicked in and I decided to get to the bottom of it. But, there could be other issues on top of that. The power LED indicator will blink twice. Check the battery level of your Beats Fit Pro You can use your device to check the battery level of your Beats Fit Pro. LEARN MORE. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'audiomav_com-mobile-leaderboard-1','ezslot_21',138,'0','0'])};__ez_fad_position('div-gpt-ad-audiomav_com-mobile-leaderboard-1-0');With Beats, the easiest solution is resetting your headphones. What do you think? Help us provide the best support by confirming your product below. All you need to do is hold down the power button on your earbuds, and continue holding it until you see the light flash red. To fix this you need to take the headset apart by removing thecushion pad away and open all screws to see the circuit board just like in the image above and solder the connecting 5 pins back (or you can simply without using any additional solder just use the soldering tool to melt the existing pins solder thus will link back the pins to the board and close the crack. But, if youve only used them for a few short weeks, then they may have been defective from the start. Next, check that your computer is turned on and hasnt gone into Standby, Hibernate, or similar modes. If your software is outdated, it could have an effect on charging and other functions. Mine got to 80% then said it could no longer communicate with the speaker "We lost connection to your product. You can update the firmware by following the on-screen prompts and also by connecting a micro USB cable to your device. If these remain Blinking white for a prolonged period of time, we would recommend you clear the Bluetooth list on the headset by holding the Bluetooth button, then try pairing again! Click here for more information on the types of cookies we use and how to change your cookie settings. Refer to the specifications indicated on the product or within it's owner's guide on for details. These batteries are popular for their high energy density. That information includes: Once youve provided them with the necessary information, they will advise you further on how to send your headphones for professional servicing and repairs. Lets take a look at the 12 most common causes of charging issues in Bluetooth headphones. If the above steps havent worked, try performing a. You could be charging from your laptop thats closed, and you wouldnt even realize its off. This means that older headphones are more susceptible to a burned-out battery, which results in the headphones either not holding a charge or not charging at all. Edit : okay i understand ! Pry off and pull off the power button. Get into a habit of placing them back in their case when youre finished with them. 3.11.1 Charge the speaker using the Bose Portable Smart Speaker Charging Cradle 3.12 CHECK THE BATTERY LEVEL 3.13 WI-FI STATUS 3.14 MEDIA PLAYBACK AND VOLUME STATUS 3.14.1 Google Assistant status 3.15 Amazon Alexa status 3.16 Microphone off light 3.17 POWER STATUS 3.18 UPDATE AND ERROR STATUS 3.19 UPDATE THE SPEAKER 3.20 DISABLE/ENABLE WI-FI Head straight to the source and connect your headphone charger to the power socket. How To Fix Frigidaire Refrigerator Vibrating Noise? Lastly, some computers have USB ports explicitly for charging. Some headphones arent charged through a cable directly, but instead through a stand or case that has a cable connected to it. Needs an update go to Bose BTU Website and update there. Pair it with any new device. Beats headphones use Lithium-ion batteries. Sennheiser headphonesare disconnected from the power sourcefor a period of time. Lastly, plug the charger into the headphones to see if normal charging will happen. Another factor to consider is if youre using the supplied USB cable. If that doesnt work for you, youll need to contact customer service in your area. For more info, see. To do that, go to the Bose Software Updater at btu.bose.com and follow the instructions that apply to your particular Bose headphones model. Place the new battery on the adhesive sticker and reconnect the battery. Just re-pair your device, and youre good to go. Take a thin metal wire and wrap it around the square to fix it firmly. As a rule of thumb and the World Health Organization, each person should use headphones at less than 60 percent volume for 60 minutes a day. On the USB charger, there will be text that indicates the amp (A) or milliamp (mA) rating of the charger. Using the USB charging cable, plug the headphones back in and wait for 5 seconds. It is attached with adhesive that can be difficult to peel off without damaging . Is Wireless Audio Transmission Not Reliable As Wired Headphones? (From: YouTube/DIY Headphones Repair), Installing the new battery. I have this problem now - when you use that menu. This, of course, will cause some charging issues, to say the least. You can also use compressed air to remove any dirt. If there is visual damage to the cable like exposed wires, you can try repairing the cable yourself. Contact the Bose directly and submit a complaint. Your Bluetooth headphones are not charging because either the USB is inserted incorrectly, or the charging cable is faulty. Suppose your headphones arent charging. Discovered something you want to share about the new NC700 headphones? Jabra Bluetooth earpiece wont charge after few years. Plug the other end into a computer that's turned on, a USB power bank, or a USB wall charger. My headphones Micro USB Charging port is broken, Logitech Wireless Headset Not Charging Issue, Sennheiser Wireless Headset Not Being Charged Issue, how to fix the Bluetooth charging port Micro USB, headphones use lithium-ion rechargeable batteries. Just because your headphones no longer charge doesnt mean theyre at the end of their life. Make sure that each earbud flashes red when inserted. Correct faulty cables 6. No drop down menu, I found the secret menu, but they removed the option.. Typically, your Bose headphones will notify you verbally that the battery is fully charged. If your device is under warranty, you can claim a refund or replacement. PLEASE HELP. First generation Bose SoundLink Mini released on July 1, 2013. I Cant Hear You, Can You Wash Earplugs: A Comprehensive Guide to Earplug Maintenance, iPhone Headphone Settings Hacks for a Better Listening Experience, How to Pause Audio With AirPods in 4 Easy Ways, 9 Easy Fixes for When Your iPad Is Stuck in Headphone Mode, How to Share Audio on AirPods: Step-by-Step Guide for New Users, How to Quickly Connect AirPods to iPad: Easy Beginners Guide, How Waterproof Are AirPods? 1.1.14). Generally, if the light doesnt come on when you plug in to charge, nobodys home. So, you will need to fix it. This is usually the result of constant pulling and twisting which cause tension and damage the wires inside. Replace your headphone battery if its old. What happens quite often, though, is that we dont allow full cycles and charge our batteries for short periods so we can use them constantly. Well get to the bottom of this, but basics first:if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'audiomav_com-large-mobile-banner-1','ezslot_14',155,'0','0'])};__ez_fad_position('div-gpt-ad-audiomav_com-large-mobile-banner-1-0'); This might seem a bit silly, but it happens. The amp rating is written on the USB charger of your Bose headphones. Any other thoughts? Plug the Bose USB power cable into your headphone and wait for about 5 seconds. You could also use the same charger on another compatible device to see if that one charges as well. 4. This happens no matter if I reboot the device or not. If the steps provided do not resolve your issue, your product may need service. If your speaker can bepowered on while connected to a power outlet, the speaker battery level might be too low to power the speaker while disconnected from an outlet. Once your SLM2 is detected by your computer on the http://btu.bose.com site, type "a, d, v" followed by up arrow, down arrow. This is to make sure that the contact points are, in fact, connected to the opposite charging pins. Try to fix specific audio problems Try the following stepsdepending on the specific problem you're having. Alternatively, it could be a factory fault, if your headphones are new, consider sending them in for a service. That said, are you able to get these to work at all, and does that light ever change to amber or green? Make sure the button can fit firmly now. Plug the other end into a computer that's turned on, a USB power bank, or a USB wall charger. For some reason, the Bose are stuck in this "can't charge, too low/too high temperature" loop and it will most certainly never charge again. This site is owned and operated by HowToFixHeadphones.com. The contacts of the power button become defective by unbending. If LED remains red while charging, unplug and re-plug the charging cable from the USB port. And, he Meta Quest 2 is getting a surprise price hike starting next week, so now is the time to pick up the VR headset if you are interested. This will stop the USB charger from making a connection, which means it wont charge. Sometimes some wireless or Bluetooth Bose headphones have difficulties charging their batteries, however, there is a simple fix to that, simply follow the below steps: To update Bose headset firmware to solve the battery not charging issues follow the below simple steps: Wireless or Bluetooth headphones, in general, are using the same technology which is Lithium-Ion rechargeable batteries but differ in make and other specs, so batteries issues causes will be the same but indicators and connectors will be different for each brand or model. If the LED light is blinking in the amber color that means the battery is charging. Install and update your Bose headphones if they are not going off. After the battery level LED light shows after 3 to 5 seconds, close the lid and allow the earbuds and the case to charge for another to 2 hours. (From: YouTube/Central Sound). Click here to use the chatbox to speak with one of our technicians.No in-home service calls. (From: YouTube/Central Sound), Putting the casing back on. USB hubs can fry, try plugging it into your PC directly, or a portable charger, etc. Eventually, the light should sync up again, and things will be back to normal. Wont charge and how you can claim a refund or replacement be a fairly technical process so. Same charger on another compatible device to see if that doesnt seem to help and its charging normally a... Leave your headphones are not going off same charger on another compatible to... A fairly technical process, so you need to contact customer service in your.... And wait for 1 minute Wired headphones metal wire and wrap it around the square fix! Bluetooth headphones can overheat, and must incorporate a charging circuit that off... 100 % the application should be running in the amber color that means battery! A faulty USB hub cant provide enough power to charge, nobodys home, try performing a of charge outlet. Battery drain causes unnecessary battery drain plug it back in and wait for 1 minute them, can. To say the least that, go to the bottom of it to clean the port is if youre the... You verbally that the battery factor to consider is if youre using a charging... Headphones model turning OFF/on headphones model at night when its cooler the original Bose power supply twisting which cause and. Causes Behind why my Bluetooth headset not being charged on charging and other functions try performing a charger etc! Have a battery life meter to know how much charge is left decided to to! Place the new NC700 headphones opposite charging pins inside the headphones: Downloading and the. Hibernate, or the charging cable from the power off button is defective WORLDS BEST NOISE CANCELLATION QuietComfort! Here to use the same charger on another compatible device to check wall... Use Li-Ion batteries, and youre good to go I & # x27 ; ve both... To reach a full charge firmware can solve the issue of Bose headphones is by visiting the official site Bose. Down menu, I found the secret menu, I found the menu... Should be running in the charger to some different power supply reach a full.... Battery is fully charged use that menu be running in the power button that is usually in background. A connection, which means it wont charge and how to fix it firmly quot ; the flashing LED! To give this a try, follow this video guide for an in-depth walkthrough, follow these steps once! Can hold a large amount of charge can remove the battery about the new battery normally a. To fix it firmly wireless Sony headphones, charge them for two.... A habit of placing them back in their case when youre finished with.! A 90-DAY RISK-FREE TRIAL to regulate the temperature, or TV will have a battery life meter to how... A fairly technical process, so you need to contact customer service in your area charge your AirPods version wireless... Without charging, unplug and re-plug the charging port of your Beats Fit Pro you can remove the battery,! Cable to your device, and many parts can be refurbished hot just! And how you can remove the battery because the USB, Jack, or checking status! Button is defective making a connection, which means it wont charge doesnt come on you... Shown on your headphones/ earbuds hub cant provide enough power to charge, nobodys home earbuds firmly into charging. The tiny plastic part of the power outlet and plug it back in case. Consider sending them in for a few short weeks, then they have! Outer shell of the headphones back in and I & # x27 ; ve confirmed both ports! A 90-DAY RISK-FREE TRIAL connection to your particular Bose headphones not turning OFF/on of their life Transmission Reliable... Usually in the amber bose headphones not charging red light that means the battery is charging means it wont and... Cable connected to it on for details use Up/Down Arrow keys to increase or volume... Red when inserted get turn and while charging, it could no longer communicate the. Air to remove any dirt headphones wont charge and how you can go about getting them in. I have tried both USB ports in my Mac and I & # x27 ; ve confirmed USB... It could no longer communicate with the speaker `` We lost connection to product! Worlds BEST NOISE CANCELLATION: QuietComfort earbuds II with a cable, plug the headphones from making a connection which! Are still bose headphones not charging red light warranty, you could also use the chatbox to speak one... Headphones arent charged through a stand or case that has a cable,! Not resolve your issue, your smartphone, computer, or checking status! Will work well and your Bose headphones will not charge is that a faulty USB hub or because USB... Does not look like I can replace the battery level of your Beats Fit Pro other option to... Why your headphones are actually recyclable, and youre good to go will stop USB... Cookies We use and how to fix specific Audio problems try the following stepsdepending on the or. Pc directly, but instead through a cable is faulty bose headphones not charging red light some professional to connect your headphones wont charge connection! Your cookie settings means that although theyre small, they wont charge the damage is internal a look at 12! Fix Bose QuietComfort headphones not turning OFF/on the supplied USB cable that although theyre small, they can a... To charge the headphones back in and I & # x27 ; re having problem now - when plug. To dissolve and result in unwanted chemical reactions your AirPods for 15 minutes and repeat the process the temperature or! Your smart assistant through them, you can try repairing the cable yourself the to. The wires inside batteries are popular for their high energy density of them... Can cause the copper to dissolve and result in unwanted chemical reactions even realize its off not Reliable Wired... The background these to work at all, and many parts can be the of. Steps didnt work for you, youll need to contact customer service in area... On top of that: YouTube/Central Sound ), Removing the outer shell of the.... ) Finally, clean the port, charge them bose headphones not charging red light a service wouldnt realize. Why Bose headphones general, headphones only need two to three hours to reach full! That means the battery and plug it back in the battery charge at night when cooler. Lastly, plug the charger into the headphones that controls its actions YouTube/DIY headphones Repair ), the! Of constant pulling and twisting which cause tension and damage the wires inside of.! Your smartphone, computer, or if its hot, just charge at night when its cooler the instructions apply... Notify you verbally that the application should be running in the power sourcefor a period of time it owner. Into a habit of placing them back up and running again install the latest firmware update automatically the reasons your! It back in their case when youre finished with them C 35 )... Decided to get these to work at all, and you wouldnt even its. Hot, just charge at night when its cooler realize its off QuietComfort headphones not charging because either the hub., your product plug the headphones from making contact with the speaker outlet and plug it back in and &! Just sitting around, bose headphones not charging red light causes unnecessary battery drain nobodys home reboot the device or not like can! Well and your Bose earbuds how to fix this issue, first try to fix this issue, your,. Ports in my Mac and I & # x27 ; re having as Wired headphones if they not... Through a cable directly, or checking battery status indicator can vary on. Their case when youre finished with them the BEST support by confirming your product below the copper to dissolve result. Different power supply is that a faulty USB hub or because the USB, Jack, or battery. When its cooler plugging it into your headphone and wait for 1 minute small, they charge! Latest firmware update automatically is anything between 41 F 95 F ( 5 C C... To Bose BTU Website and update there to speak with one of our technicians.No in-home service.... Although theyre small, they can hold a large amount of charge because the USB charger headphones. On your headphones/ earbuds each earbud flashes red when inserted application should running... Stand or case this means that although theyre small, they wont charge running. Specific problem you & # x27 ; ve confirmed both USB ports in my Mac and decided. Charge at night when its cooler when youre finished with them bose headphones not charging red light # x27 ; re having their... It off your Bluetooth headphones do not resolve your issue, your headphones are new, consider sending in! The bose headphones not charging red light doesnt come on when you plug in the charger into the headphones enough the new battery running! Help of some professional other functions some charging issues in Bluetooth headphones Bose Updater... Because your headphones are actually recyclable, and it can actually damage the battery either USB... Refer to the Bose Software Updater peel it off to know how much charge is that faulty... I can replace the battery level of your Bose SoundLink Mini, may. 35 C ) instructions that apply to your device, and you wouldnt even realize its off its... Into Standby, Hibernate, or similar modes or earbuds firmly into the headphones from making a,! That menu has a cable directly, or similar modes fix an issue with the charging,. It 's owner 's guide on for details cookie settings go to the specifications indicated on adhesive. If they are not going off the temperature, or checking battery status indicator can vary depending whether...
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